Refunds & cancellation
Requesting help
If a payment or paid feature did not work as expected, contact support with the purchase date and account email. Do not send card numbers.
Cancellation and refunds
Canceling renewal stops future billing and does not automatically refund previous charges. Refund eligibility and statutory consumer rights depend on the applicable terms and jurisdiction.
Before paid launch
The operator must publish the final refund window and eligibility terms before enabling production checkout.